Answers to common questions about buying, selling, and staying safe on Westcars — Ghana's car marketplace.
Can't find your answer? Email westcarsgh@gmail.com — include your account phone number and a brief description of your issue. We typically respond within 1 business day.
Tap "Sign Up" from the login screen and enter your name, email, and a password of at least 6 characters — or continue instantly with Apple, Google, or your phone number.
Tap the teal "+" button in the bottom navigation bar to open the Sell screen. Upload up to 8 photos, fill in your car's details (brand, model, year, price, condition, description), and submit. Your listing goes live after a brief review.
Go to Profile → Settings → Verification Centre, tap "ID Verification," and upload a clear photo of your Ghana Card or passport plus a selfie. Verified users get a blue badge on their profile and listings.
Always meet in a safe, public location, inspect the car thoroughly, and request a test drive. Never pay before seeing the vehicle in person, and keep communication in the app's chat rather than sharing personal banking details through another channel.
On any car listing, tap "Message" to open an in-app chat, or "Call" to phone the seller directly. Verified sellers show a blue check-circle badge next to their name.
Tap the three-dot menu at the top of any listing and select "Report Listing," or visit a seller's profile and tap "Report User." Our team reviews all reports within 24 hours.
Payments are agreed directly between buyer and seller — Westcars does not process any payments. Common methods in Ghana include Mobile Money, bank transfer, or cash on delivery. Always confirm the payment method before committing to a sale.
Go to Profile → Privacy & Safety → Delete Account, and confirm. Your account, listings, and personal data are removed immediately. See our account deletion page for full details.